DOA (dead on arrival) Returns Policy
empowerSMB.com Disclaimer: The product is used surplus which has been tested, factory reset and may have scratches or other blemishes from normal use. empowerSMB.com is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because empowerSMB.com is not an authorized distributor of this product, the Original Manufacturer’s warranty does not apply. While many empowerSMB.com products will have firmware already installed, we make no representation as to whether a empowerSMB.com product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. empowerSMB.com also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from empowerSMB.com, its distributors, or any other source. empowerSMB.com also makes no representations as to your right to install any such firmware on the product. empowerSMB.com will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.